There are two ways to do this. If you've already got the demonstration version of one of our products installed, simply go to that product's "Ordering" screen and it'll tell you what your HotSync username is. To get to the "Ordering" screen, go to your Palm's menu bar (see explanation below); then, if you're using the Oxford Dictionary or PlecoDict choose "Ordering" from the "Help" menu, or if you're using Berlitz Phrase Books choose "Ordering" from the "Berlitz" menu.

You can also obtain your HotSync name from the HotSync program that's installed on every Palm; the HotSync username is located in the upper right hand corner of that program's main screen. Just go to the application launcher screen (see below) and choose "HotSync" and that will bring up the HotSync program:

If you don't have access to the device that you will be installing our software on, we suggest that you wait to make your purchase until you do; your product serial number or keyfile is keyed to your HotSync username, so we can't fulfill your order until we have that information from you. Please do not enter "Gift Certificate" or "Anonymous" or any other random text in place of a HotSync Username on your order form; if you do that, the serial number or keyfile we generate for you won't work.

If you're ordering copies of our software for more than one device at the same time, add a separate item to the cart for each HotSync username; do not put both usernames in the same field or include an additional username in the "Notes" area in the "Payment Details" screen.

Getting to the menu bar: on most Palm OS handhelds, you can access the menu bar by tapping on the Menu icon, which is located in the bottom left corner of the silkscreened Graffiti handwriting input area at the bottom of your device's screen. Some Palm OS devices, such as the Tungsten C , Treo 600, and Clie TG50, don't have a Graffiti area, and on those devices there's typically a button you can push or hold down to bring it up; consult your user manual for details.

Getting to the application launcher: the application launcher icon typically looks like a little house and is located just above the button for getting to the menu bar. Just as with the menu icon, on some devices it's not an icon at all and instead is a physical button located somewhere around your device's keyboard; consult your user manual for details.

How to find your Device ID

To obtain the Device ID for your Palm OS handheld or smartphone, you must first install the demo version of our PlecoDict software, available for download here. If you encounter any problems during installation, feel free to contact us at support@pleco.com and we'll be happy to assist you.

Once you've successfully installed PlecoDict, to obtain your device ID you'll need to open it (by tapping on the PlecoDict icon in the application launcher), then go to the "Ordering" screen, accessible through the "Help" menu (or by tapping on the "Ordering" button in the dialog that appears when you start PlecoDict).

If you don't know how to access the menu bar, on most Palm OS handhelds you can get to it by tapping on the Menu button located at the lower left corner of the silkscreened Graffiti area below your Palm's display. On large-screen models like the Tungsten T3 and T5 the menu button may appear with a row of other buttons at the bottom of the screen, and on keyboard-equipped models like the Treo 600/650, Tungsten C, and Clie TG50 there's a separate hardware menu button - it's below the keyboard on the Treo 600 and Tungsten C, above the keyboard on the Treo 650, and on the TG50 it's a little round button on the left side of that row of buttons between the screen and the keyboard and you have to hold it down (pressing it quickly accesses an entirely different function).

Once you get to the Ordering screen, it'll look something like this (without the red rectangle):

Enter the Device ID exactly as shown. Device ID's are auto-correcting, so if you make a mistake our online store will catch it before you place your order.

The device ID is NOT tied to your Palm OS handheld's serial number but only to your HotSync Username, so you generally won't need a new registration code if you change devices as long as you retain the same username.